About Our AI Service
Useful answers, with clear limits.
How replies work
The AI service drafts answers using the store information you provide. Replies are checked before sending. Automatic replies require your express consent.
Your team's role
AI can make mistakes. Keep your store information current and review results. Unclear questions, complaints and sensitive matters go to your own team. The service does not make financial decisions, change orders or issue refunds.
Questions and privacy
Avoid unnecessary personal or sensitive information. Read our Privacy Policy or contact support@shopreplyai.com.